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Privacy Policy

We are committed to protecting your privacy when you use our handmade jewelry website hosted on WooCommerce. This privacy policy outlines the types of personal information we collect, how we use it, and how we keep it secure.

Information We Collect

When you visit our website, we may collect the following types of personal information:

  • Contact Information: We may collect your name, email address, phone number, and mailing address when you place an order, contact us, or sign up for our newsletter.
  • Payment Information: We do not collect or store your payment information. All payments are processed by our third-party payment processor, which uses the latest encryption technology to ensure the security of your payment information.
  • Usage Information: We may collect information about how you use our website, such as the pages you visit, the products you view, and the time and date of your visit.
  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

 

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Respond to your inquiries and customer service requests
  • Send you promotional offers and newsletters
  • Improve our website and customer experience
  • Comply with legal obligations

 

How We Protect Your Information

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. We use the latest encryption technology to secure your data during transmission and store it on secure servers. We also restrict access to your personal information to authorized personnel who need it to fulfill their duties.

Disclosure of Information to Third Parties

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may, however, share your information with third-party service providers who help us fulfill your orders, process payments, or improve our website. We require these service providers to use your information only for the purposes for which it was provided and to protect it in accordance with this privacy policy.

Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience on our website and to collect information about how you use it. Cookies are small data files that are stored on your device when you visit our website. They allow us to remember your preferences and tailor our website to your needs. We also use cookies for analytics purposes to improve our website and understand how our customers use it.

Your Choices

You can choose not to provide us with certain personal information, but this may limit your ability to use some features of our website, such as placing orders or receiving newsletters.

You can also opt-out of receiving promotional offers and newsletters at any time by following the unsubscribe instructions included in the emails we send you.

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our business practices or legal obligations. We will notify you of any material changes to our privacy policy by posting a notice on our website or sending you an email.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at hello@witherandbone.com.

All items displayed are shipped locally from Singapore and are in Singapore Dollars (SGD).